Shipping is free on every order to the lower 48 United States only. Please contact us for shipping outside the lower 48, including international.

  • Carrier: UPS or FedEx Ground.
  • Processing: Orders ship within 1–2 business days. Most orders placed before 12 PM Eastern ship the same day.
  • Transit: Ground delivery usually takes 1–4 business days after your order ships, depending on where you live.
  • Tracking: You'll get a tracking number by email as soon as your order ships.


Returns are free for 30 days after delivery, even if you've opened the box. We'll email you a prepaid return label.

  • Unopened or unused greens: Full refund of the purchase price.
  • Used greens: Full refund minus a $20 restocking fee. We inspect every returned green for wear and tear.
  • Damaged greens: If a green comes back damaged beyond normal use, or arrives damaged because it wasn't packed as described below, we'll reduce the refund to reflect the damage. We'll email you what we found and your refund amount before we issue it.

Holiday returns: Orders delivered between November 1 and December 31 can be returned through January 31 of the following year.

Gift returns: If you received a Float N Chip as a gift, email us with the buyer's name and we'll find the order. Refunds go to the original payment method.

Refunds go back to your original payment method within 7 business days of the return reaching us.

How to return

  1. Request your label. Email Patrick.wheble@floatnchip.com with your name and order number. We'll send a prepaid return label.
  2. Pack the green. If it's still sealed, tape the original box shut. If you've opened it, pack it the way it arrived: roll the mat with the turf side facing out, fasten the velcro straps so it can't unroll, and put it back in the original box with all accessories.
  3. Ship it. Attach the label and drop the box off with the carrier listed on it. Write your order number on the outside of the box.

Returns ship to:
Float N Chip
158 Hendley Rd
Port Wentworth, GA 31407

Damaged or defective orders

If your green arrives damaged or has a defect, contact Float N Chip within 30 days of delivery with your order number and a few photos. We'll send a free replacement and cover the shipping both ways. We take pride in our customer service and will make it right.